FREE DELIVERY ON ORDERS OVER $65 AND FOR FIRST TIME CUSTOMERS WITH PROMO CODE 1STDELIVERYFREE

FAQs

ARE YOU LICENSED AND INSURED?

We are a fully insured and licensed local baker, and we use a licensed commercial kitchen in Oakville to bake our muffins.

WHERE DO YOU DELIVER TO?

Our delivery area includes Halton Region, Peel Region, Hamilton Region, Toronto, York Region, Durham Region, Niagara, St. Catharines, Guelph, Brantford, Cambridge, Kitchener-Waterloo, Bradford, Innisfil, Barrie, Stouffville, and other areas as may be requested. We offer free delivery on orders greater than $65, and discounted delivery on orders between $50-$65. For a detailed list of delivery dates and rates based on your location, view our shipping policy. You can also click on the scooter at the bottom right of your screen to check your postal code.

CAN I PICK-UP MY MUFFINS INSTEAD OF HAVING THEM DELIVERED?

Yes! We offer free pick-up at 775 Pacific Road, Unit 23 on the following dates/times:

  • Wednesdays: 9:15 am - 2:00 pm

Please note we are NOT A RETAIL LOCATION. All orders must be placed online, and your pick-up or delivery must be scheduled when you check out.

We are closed on statutory holidays.

WHAT MAKES YOUR MUFFINS A HEALTHIER OPTION?

We strive to use locally sourced ingredients that are nutrient rich alternatives to typical muffin ingredients. These include whole wheat flour, 100% pure maple syrup, and imported extra virgin olive oil to name a few. When choosing produce, we aim for the cleanest and strive for organic wherever possible while remaining cost effective. We aim to maximize nourishment with every ingredient.

We use Recipal.com and the Canadian Food Inspection Agency database to estimate the nutritional values of our muffins. We use Whisk.com to estimate the glycemic index and load information.

WHAT ARE FLASH-FROZEN MUFFINS?

Flash-freezing is a process through which our muffins are frozen rock solid in under 2 hours to preserve their fresh-baked molecular structure and minimize crystallization. When our muffins have thawed they are as close to being fresh-baked as they can be. They can be safely re-frozen too, and they'll still come out as delicious as when you first got them.

Flash-freezing allows us to minimize costs and give you more flavour options to choose from. 

HOW SHOULD I STORE MY MUFFINS?

For the best experience, store on the counter in its box for up to 2 days. You may cover the muffins with a paper towel to capture any moisture that naturally surfaces to the top of any fresh-baked goods.

You can also store your muffins in the fridge for up to 5 days, or in the freezer for up to 3 months in a freezer-appropriate container. Pull out as many as you need and thaw in the microwave on medium to high power for 30-60 seconds, or on the counter for a couple of hours.

Note, fresh-baked muffins will shrink within the first couple of days. That's natural. All the good stuff is still in there.

DO YOU OFFER GLUTEN FREE, VEGAN, SUGAR-FREE OR NUT FREE MUFFINS?

We have gluten free, vegan, sugar-free and nut free options available on our site. However, please note that while we make every effort to effectively sanitize and exclude allergens, we do not have a dedicated allergen free kitchen and there may still be trace amounts of allergens in the environment.

DO YOU OFFER BOXES WITH MIXED FLAVOURS?

We do not currently offer mixed boxes of flavours.

HOW ARE YOU PROTECTING CUSTOMERS AGAINST COVID-19?

We want you to feel good about the muffins you order from us. Here is what we are doing to protect your family's health:

  1. All Health Canada guidelines and requirements are being followed to ensure our kitchen is safe

  2. We are wearing masks at all times when handling your muffins, and any packaging and utensils involved in the making of your muffins

  3. We are ensuring more frequent handwashing

  4. We are using contactless delivery by ensuring all payments are made in advance (no handling of cash)​